Refund and Cancellation Policy

Introduction:

Thank you for shopping at AI MASTERS WORLD. We ensure the provision of high-quality software tailored to meet your needs. This policy outlines the conditions under which refunds and cancellations can be processed, reflecting our commitment to transparency and customer satisfaction.

1. General Conditions:

AI MASTERS WORLD offers a diverse range of software products available for purchase through one-time payments or annual subscriptions. Please read the product descriptions carefully before completing your purchase as all sales are final.

2. One time purchase:

Software procured through one-time payment is considered a finalized sale. Given the digital nature of our products, we do not offer refunds for these transactions. We encourage our customers to review the software specifications and system requirements before making a purchase to ensure the product meets your needs.

3. Annual Subscriptions:

Customers subscribed to our annual plans enjoy continuous software updates and support. Subscriptions can be canceled at any time; however, it’s important to note the following:

a. No Refunds for the Current Billing Cycle: When a subscription is canceled, you retain access until the end of your current billing cycle, but no refunds will be issued for any payments already made. This means you will not receive a refund for the current year’s subscription fee, irrespective of whether the cancellation occurs at the beginning, middle, or end of the term.

b. Discontinuation of Future Charges: Upon processing a cancellation request, no further charges will be billed to your account. Your subscription will be deemed inactive after the conclusion of your current billing cycle, and you won’t be charged for subsequent years.

4. Cancellation Process:
To cancel your subscription, send an official email to support@aimastersworld.com contact our customer support team for assistance. Ensure that you cancel your subscription before your next billing cycle to avoid future charges.

5. Exceptional Circumstances:
While our policy is firm, we will consider exceptions in certain scenarios on a case-by-case basis. These may include technical issues with the software, discrepancies in product descriptions, or other extenuating circumstances. If you believe your situation warrants special consideration, please submit a detailed explanation to our customer support team for review.

6. Customer Support:
Your satisfaction is important to us. If you encounter any issues or have questions regarding our software, please contact our customer support. We’re dedicated to assisting you and will provide prompt and comprehensive support to ensure a positive experience with our products.

7. Policy Updates:
AI MASTERS WORLD reserves the right to modify this Refund and Cancellation Policy at any time. Changes will take effect immediately upon their posting on our website. We encourage you to frequently check this page for any modifications.

By completing a purchase with AI MASTERS WORLD, you are confirming that you have read, understood, and agreed to be bound by this policy. Thank you for choosing AI MASTERS WORLD; we value your business and are here to provide you with the best possible service.